Cancellation are required in writing or Call through our phone no.+91-7042404013 or e-mail- info@tripginny.com, at least 30 days prior to the date of arrival in case of Individual trip and 45 days prior to the date of arrival in case of Group booking. As per the rule in India all payment refund will be made in Indian Rupees only, as per the conversation rate prevailing at the time of refund. The following cancellation charges will levy.
Before 45 days of arrival – 5% of the total tour cost
From 45 days to 30 days – 10% of the total tour cost
From 29 days to 15 days – 15% of the total tour cost
From 14 days to 02 days (48 hrs) – 20% of the total tour cost
From 48 hours to arrival – 50% of the total tour cost
Less than 48 hours or NO SHOW – NO REFUND
In exceptional cases such as Luxury Train Bookings and peak season hotel/package reservation a separate cancellation policy is applicable which would be advised at the time of quotation or as and when required.

Refund for unutilized service…
We do not bear any responsibility for any refund after the completion of the tour, for any unutilized service like hotel bookings, transportation & meals etc. The refund requests for any unutilized service will be sent to the hotel and other service provider on behalf of the customer, after receiving the claim letter from them. After receiving the refund from the service providers the same will be forwarded to the customer at the earliest possible time. Usually this process of refund to the customer takes 2-4 weeks after receiving the letter from customer.

Liabilities…
TripGinny and all its representative are committed to provide the best of their services to every customer. While offering any travel related service to the customer, we endeavor to ensure that all the information given by us on our website or through any other source or provided by our representative, are complete and accurate. We neither guarantee nor take any responsibility for the accuracy and completeness of the given information. We also do not take the responsible for any complaint / dispute between the customer and any hotel. For any complaint, we request our customer to send us a written note in detail through fax OR e-mail as to enable us forward the same to the hotel for their clarification and further action on the same. We do not take any responsibility for any compensation due to any complaint and dispute between the client and the hotel.

Our packages and other rate offers are inclusive of the services specified in our contract sent to the customer during the course of correspondence. Service like monument/museum entry tickets, travel insurance, special services / parties, personal expenses etc. are not included in our offers until specified unless. Any additional expenses incurred during the tour due to any unforeseen circumstances such as political closure, natural hazard, technical failure, flight delay / cancellation, sickness or any other unforeseen circumstances will be paid by the customer. Any additional tax introduced by the State/Central Govt. or any hike in diesel/petrol rate, museum/monument entry tickets, guide fee etc. incurred during the course of fulfillment of the tour, will be charged to the customer accordingly.

We do not take any responsibility for any loss, injury or damage to person or his/her property due to any natural reasons, accident, technical fault, strikes, riots, thefts, wars situation, civil disturbances, or any other reasons beyond our control Disclaimer The information on this site is updated regularly. * User hereby agrees that the use www.https://tripginny.com/ is at user’s sole risk. Neither https://tripginny.com/, its affiliates nor any of their respective employees, agents, third party content providers or licensors warrant that https://tripginny.com/ will be uninterrupted or error free; nor do they make any warranty as to the results that may be obtained from use of https://tripginny.com/ or as to the accuracy, reliability or content of any information, service, or merchandise provided through https://tripginny.com/.

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* This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action. https://tripginny.com/ does not warrant that defects would be corrected or make any representations regarding the use or the results of the use of the materials in this site in terms of their correctness, accuracy, reliability, or otherwise. You (and not https://tripginny.com/) assume the entire cost of all necessary servicing, repair or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you. User specifically acknowledges that https://tripginny.com/ is not liable for the defamatory, offensive or illegal conduct of other users or third-parties and that the risk of injury from the foregoing rests entirely with user.

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* In addition to the terms set forth above, neither https://tripginny.com/ nor its affiliates, information providers or content partners shall be liable regardless of the cause or duration, for any errors, inaccuracies, omissions, or other defects in, or untimeliness or unauthenticity of, the information contained within https://tripginny.com/, or for any delay or interruption in the transmission thereof to the user, or for any claims or losses arising therefrom or occasioned thereby. None of the foregoing parties shall be liable for any third-party claims or losses of any nature, including, but not limited to, lost profits, punitive or consequential damages. Neither https://tripginny.com/ nor its affiliates, information providers or content providers warrant or guarantee the timeliness, sequence, accuracy or completeness of this information. additionally, there are no warranties as to the results obtained from the use of the information.